By UPA’s count, its crews installed 1.30 million of the 1.36 million meters and gas modules in LG&E and KU’s Kentucky program between 2022 and 2025; the program total comes from the Kentucky Public Service Commission.
UPA is also National Grid’s installation vendor in Massachusetts and its primary installation contractor in upstate New York. Across all installers, the Massachusetts program passed 500,000 meters in April 2026 and the New York program reached 1.64 million meters and gas modules by April 30, 2026; National Grid doesn’t publish UPA’s share.
Utility Partners of America, LLC (UPA) is a utility field-services contractor headquartered at 1881 Suber Mill Road, Greer, South Carolina. Founded in 1997, UPA has been part of System One since 2009. We install and service electric, gas and water meters, and we also offer meter repair and reading, overhead and underground line construction, private utility locating, lighting, EV charger installation, call-center and material-management services for investor-owned, municipal and cooperative utilities.
We work directly for utilities and as an installation subcontractor to meter manufacturers. Each program page says which, and separates our crews from the manufacturer and the utility’s own crews, so you can see the work we actually did rather than every meter in a program.
Start with the commodity, the meter or module type, the work area and the completion window. The scope should also cover meter supply, network responsibilities, customer communication, field records and acceptance. Program-specific commitments go in the agreed scope.
Read about water meter installation, gas meters and module retrofits and second-generation smart meter replacement.
Each program below says whose number it is: UPA’s own count, the utility’s, or a regulator’s total for every installer.
By UPA’s count, its crews installed 1,298,073 electric meters and gas modules for LG&E and KU from September 2022 to December 2025, working with Landis+Gyr.
Source: UPA LG&E and KU meter upgrade milestone, December 22, 2025.
UPA is the primary installation contractor on the National Grid upstate New York program. Across all installers, the program had installed 1,637,031 electric meters and gas modules by April 30, 2026, according to National Grid’s May 2026 report to the New York Department of Public Service. UPA’s share of that total hasn’t been published.
Source: National Grid New York semiannual AMI report, May 29, 2026.
UPA is an installation vendor on the National Grid Massachusetts program. Across all installers, the program had installed more than 500,000 electric meters by April 23, 2026, according to National Grid. UPA’s share of that total hasn’t been published.
Source: National Grid: Massachusetts program surpasses 500,000 smart meters, April 23, 2026.
By UPA’s count, its crews installed about 191,000 Itron Riva electric meters for Sacramento Municipal Utility District (SMUD) during the meter change-out through March 2026.
Source: UPA SMUD meter replacement report, May 1, 2026.
Use the programs above to judge relevant experience, and ask us for current capacity and qualifications for your contract.
Each phase is agreed with the utility. Durations, staffing, service levels and acceptance rules depend on the contract.
Straight answers for utility teams. Customers with a question about an appointment should start with their utility.
On LG&E and KU’s Kentucky program, UPA counts 988,539 electric meters and 309,534 gas modules, and the Kentucky Public Service Commission confirms the program total and its completion. On National Grid’s programs in Massachusetts and New York, the published totals include every installer, and National Grid doesn’t say how many were UPA’s. Each program page links the source for its numbers.
Yes. Our work includes gas module retrofits for LG&E and KU and water meter programs for Tucson Water, OUC, Savannah, Santa Cruz and other cities. We track meter exchanges and module retrofits separately, because they’re different jobs.
Yes. UPA does meter exchanges and runs a U.S.-based utility call center. Before crews go out, we agree notice windows, appointments, access problems and escalation with the utility.
Landis+Gyr on LG&E and KU, Itron meters at SMUD, and Sensus at EWEB and Palo Alto, where UPA was the installation subcontractor. Working on a manufacturer’s program doesn’t make UPA a certified partner of that manufacturer.
The utility sets the rules. Customers should check the utility’s program page or call the number on their bill to confirm an appointment, arrange access or opt out, because each program works a little differently.
Ask for current licenses for the work and the state, insurance and bonding documents, crew training records, and EMR, TRIR and DART figures with their dates and definitions. Ask us for the current documents that match your scope.
The public records behind the figures on this page.
Metering insights
UPA offers U.S.-based, enterprise-grade utility call center services 24 hours a day, 365 days a year.
Utility operations
Consistency depends on a committed workforce paired with reliable systems.
Metering insights
UPA built AMI Lifecycle Management to manage metering infrastructure after the Advanced Metering Infrastructure (AMI) installation ends.
Tell us the work, the service territory and the timeline. We’ll put you in touch with the people who run that kind of program.
Or call (864) 269-2302.
