Field meter audit and inspection services for utilities

In 2020, Savannah awarded UPA a contract to collect GPS, photographic and endpoint data for about 29,000 water-meter sites.

That was data collection; an independent post-AMI field audit would be a separate scope with its own reference.

A technician inspecting a meter in an open water meter box
Checking a water meter in its box.

Meter condition and field data

Start with the question the inspection should answer and the record your operations team needs. Photographs, meter details, locations and exception reports support maintenance decisions when they’re written into the deliverables.

Planning a post-AMI field audit

An independent installation audit needs agreed checks, methods and acceptance criteria. Ask for a reference that matches the work before choosing that scope; Savannah’s data-collection contract was a different kind of job.

Programs we’ve worked on

Savannah’s award covered meter-location data collection. We don’t yet publish a reference for an independent post-AMI field audit; ask us for one that matches your scope.

See the full track record

Working with procurement

Use the programs above to judge relevant experience, and ask us for current capacity and qualifications for your contract.

Contractor
Utility Partners of America, LLC, headquartered in Greer, South Carolina
Service
Field meter audit and inspection services for utilities
What the work covers
Electric, gas and water meter field inspection; meter and endpoint performance investigations; photographic condition documentation; field records supporting maintenance decisions; water-meter condition and usage investigation; testing methods and acceptance criteria defined per scope.
Scope and dates
Set out the asset types, territory, program period, utility responsibilities and acceptance criteria in the RFP.
Qualifications to ask for
Current state and work-specific licenses, insurance, bonding, crew training and dated safety figures with their definitions.
Capacity and service levels
Ask for the staffing plan, production assumptions, escalation process and reporting commitments.
References
The programs listed above. Ask us about reference contacts for your procurement.
Contact
Talk to us about an RFP or call (864) 269-2302

How a program runs

Each phase is agreed with the utility. Durations, staffing, service levels and acceptance rules depend on the contract.

  1. Agree the scopeSettle the asset types, service area, responsibilities and acceptance rules before any field work is assigned.
  2. Plan access and routesSet priorities, customer notices, appointment needs and escalation contacts with the utility.
  3. Do the field workWork to the agreed scope and record the asset information the utility needs.
  4. Review exceptions and dataAgree how incomplete work, access problems and records are reviewed with the utility.
  5. Close outReconcile accepted work and flag any follow-up service or maintenance.

Common questions

Straight answers for utility teams. Customers with a question about an appointment should start with their utility.

What does a post-AMI field audit check?

The audit scope sets out which records, locations, meter details and installation conditions to check. We confirm the checks, independence, methods and deliverables for each engagement.

Are meter-shop testing and field inspection the same thing?

No. A field condition check and a controlled meter test use different methods and produce different results. This page covers field work; ask us separately about meter-shop or CT/PT testing.

Can UPA independently audit another installer’s work?

Ask us about that scope directly. We don’t yet publish a reference for an independent audit.

What data should a utility ask for?

List the attributes, photographs, exception codes, acceptance rules and the system that receives the data. Agree the format and quality checks before work starts.

What safety and qualification records should a utility ask for?

Ask for current licenses for the work and the state, insurance and bonding documents, crew training records, and EMR, TRIR and DART figures with their dates and definitions. Ask us for the current documents that match your scope.

Sources

The public records behind the figures on this page.

Planning a meter or field program?

Tell us the work, the service territory and the timeline. We’ll put you in touch with the people who run that kind of program.