(864) 269-2302

Utility field services: distribution, materials and customer programs

UPA provides utility field crews. Greer CPW’s 2025 notices name UPA for overhead-to-underground conversion, and Westminster’s November 2025 council packet names UPA as the responsive bidder for an underground conversion project.

UPA also runs call centers for meter-exchange programs.

Talk to our team

See programs we’ve worked on

Lineworker in a bucket truck beside overhead distribution lines and transformers
Overhead distribution line work from a bucket truck.

Programs with several field responsibilities

A meter program may also need appointments, inventory handling, field supervision and work-order reporting. We can plan those together while keeping each scope clear.

Electric distribution and professional services

Our services include line construction, project management, field technicians, facilities and fleet support. Ask about current availability and staffing for your project. Explore EV services or contact UPA to talk through your needs.

Customer contact for meter exchanges

Coordinate scheduling and field work through our utility call-center and customer contact services.

Programs we’ve worked on

Utility and council records show our distribution work and past AMI program support. We don’t publish a company-wide call volume or storm deployment count.

See the full track record

Clinton: historical EV charging installation

North Carolina · 2023

A March 2023 report in The Sampson Independent places UPA EV crews at a utility-sponsored public charging site in Clinton, NC.

Customer reference available through UPA with the customer’s permission.

Working with procurement

Use the programs above to judge relevant experience, and ask us for current capacity and qualifications for your contract.

Contractor
Utility Partners of America, LLC, headquartered in Greer, South Carolina
Service
Utility field services: distribution, materials and customer programs
What the work covers
Overhead and underground electric distribution work; overhead-to-underground conversion; utility project management and field staffing; material, yard, inventory and freight handling; meter-exchange scheduling and customer calls; field work-order management and reporting.
Scope and dates
Set out the asset types, territory, program period, utility responsibilities and acceptance criteria in the RFP.
Qualifications to ask for
Current state and work-specific licenses, insurance, bonding, crew training and dated safety figures with their definitions.
Capacity and service levels
Ask for the staffing plan, production assumptions, escalation process and reporting commitments.
References
The programs listed above. Ask us about reference contacts for your procurement.
Contact
Talk to us about an RFP or call (864) 269-2302

How a program runs

Each phase is agreed with the utility. Durations, staffing, service levels and acceptance rules depend on the contract.

  1. Agree the scopeSettle the asset types, service area, responsibilities and acceptance rules before any field work is assigned.
  2. Plan access and routesSet priorities, customer notices, appointment needs and escalation contacts with the utility.
  3. Do the field workWork to the agreed scope and record the asset information the utility needs.
  4. Review exceptions and dataAgree how incomplete work, access problems and records are reviewed with the utility.
  5. Close outReconcile accepted work and flag any follow-up service or maintenance.

Common questions

Straight answers for utility teams. Customers with a question about an appointment should start with their utility.

Can a utility combine meter exchange, scheduling and materials?

Yes. UPA offers meter deployment, call-center support and material management. Long Beach’s 2014–2017 gas AMI contract combined several of these. Confirm responsibilities and service levels for your program.

What distribution line work has UPA done?

Greer CPW’s 2025 notices name UPA for overhead-to-underground conversion, and Westminster’s council packet names UPA for an underground conversion project. Neither publishes completed quantities.

Where are UPA’s utility call centers?

Our September 2026 article describes a main site in South Carolina and overflow in Virginia. Confirm availability, languages, hours and volumes for your program.

Does UPA offer material and yard management?

Yes. We handle inventory, freight and materials with program reporting. On SoCalGas’s AMI program, UPA provided logistics support; SoCalGas employees installed the meters.

Does UPA install electric vehicle chargers?

UPA runs a separate EV services website. Our electric vehicle services page gives an overview and the link. The utility decides incentive eligibility.

What safety and qualification records should a utility ask for?

Ask for current licenses for the work and the state, insurance and bonding documents, crew training records, and EMR, TRIR and DART figures with their dates and definitions. Ask us for the current documents that match your scope.

Sources

The public records behind the figures on this page.

Related reading

All news and articles

Planning a meter or field program?

Tell us the work, the service territory and the timeline. We’ll put you in touch with the people who run that kind of program.

Talk to our team

Or call (864) 269-2302.