Contract meter reading services for utilities

UPA offers contract meter reading for electric, gas and water utilities, including routes that stay on manual reads during an AMI changeover.

We don’t yet publish a reading reference with volumes; ask us for one that matches your program.

Talk to our team

Ask us for a reference

Gloved hands holding a water meter during field work — Meter work in the field.

Reading meters during an AMI changeover and for opt-outs

An AMI rollout can leave meters on different schedules at the same time. Identify which routes stay on manual reads, which meters are due for exchange and which customers need an appointment or another arrangement.

What to put in the reading scope

Set the commodity, route boundaries, read frequency, billing deadlines and the format for exceptions. Ask for a named reading reference and dated performance definitions before you rely on any volume or accuracy figure.

References

We don’t yet publish a contract meter-reading reference with a utility-confirmed volume. Ask us for a named reference for your scope.

Ask us for a reference or see the programs in our track record.

Working with procurement

Ask us for a named reference, current capacity and qualifications for your contract.

Contractor: Utility Partners of America, LLC, headquartered in Greer, South Carolina
Service: Contract meter reading services for utilities
What the work covers: Contract meter reading for electric utilities; contract meter reading for gas utilities; contract meter reading for water utilities; field supervision and program coordination; reading scope alongside meter-exchange work; access and exception procedures agreed with the utility.
Scope and dates: Set out the asset types, territory, program period, utility responsibilities and acceptance criteria in the RFP.
Qualifications to ask for: Current state and work-specific licenses, insurance, bonding, crew training and dated safety figures with their definitions.
Capacity and service levels: Ask for the staffing plan, production assumptions, escalation process and reporting commitments.
References: Ask us for a named client, dated scope and relevant performance measures.
Contact: Talk to us about an RFP or call (864) 269-2302

How a program runs

Each phase is agreed with the utility. Durations, staffing, service levels and acceptance rules depend on the contract.

Agree the scopeSettle the asset types, service area, responsibilities and acceptance rules before any field work is assigned.
Plan access and routesSet priorities, customer notices, appointment needs and escalation contacts with the utility.
Do the field workWork to the agreed scope and record the asset information the utility needs.
Review exceptions and dataAgree how incomplete work, access problems and records are reviewed with the utility.
Close outReconcile accepted work and flag any follow-up service or maintenance.

Common questions

Straight answers for utility teams. Customers with a question about an appointment should start with their utility.

Can UPA read meters that haven’t been converted yet and handle the changeout?

Yes. UPA offers both contract meter reading and meter exchange. Ask for a combined scope covering the meters waiting for conversion, billing cut-offs, reading routes and the hand-off to installation.

What reading accuracy and route completion does UPA commit to?

Those measures are set in each contract. Ask for a named reference with monthly volumes, the measurement period and an agreed definition of accuracy.

Can the scope include opt-out and hard-to-read meters?

Yes, if your scope describes them: access, appointments, how often to read and how to handle exceptions. Confirm the details with us before procurement.

What does contract meter reading cost per read?

There’s no standard price. Route density, the commodity, access, read frequency and reporting all affect the price for your work.

Does MLGW’s repair contract show meter-reading volume?

No. MLGW’s public records cover meter repair. Any later reading or inspection work, and its volumes, would need MLGW’s confirmation.

What safety and qualification records should a utility ask for?

Ask for current licenses for the work and the state, insurance and bonding documents, crew training records, and EMR, TRIR and DART figures with their dates and definitions. Ask us for the current documents that match your scope.

Planning a meter or field program?

Tell us the work, the service territory and the timeline. We’ll put you in touch with the people who run that kind of program.