Water meter installation contractor for utilities

Edmond’s March 2024 council packet credits UPA with 25,000 water meter installations, finished in October 2023 alongside more than 37,000 electric meters.

UPA service truck displaying City of Tucson and Tucson Water contractor markings
A UPA service truck marked for the City of Tucson and Tucson Water, 2026.

Water AMI and meter exchange

Our water work includes Edmond, Tucson Water, OUC, Newport News and Savannah. Each utility’s scope sets the meter and endpoint work, customer contact, records and close-out requirements.

Defining the installation record

Specify the meter ID, work type, endpoint details, photographs, exception codes and utility acceptance. Keep meter replacements and communication retrofits separate in progress reports.

For electric and gas programs, see AMI and smart meter installation.

Programs we’ve worked on

Edmond’s council records credit the finished installations to UPA. Tucson Water and OUC name UPA as their installer but haven’t published UPA’s own counts.

See the full track record

Mesa: electric, gas and water smart meters

Arizona · 2021 to present

UPA is a meter upgrade contractor on the City of Mesa program. Across all installers, the program had installed more than 253,000 meters by October 12, 2026, according to the City of Mesa. UPA’s share of that total hasn’t been published.

Source: City of Mesa smart meters, accessed October 12, 2026.

Working with procurement

Use the programs above to judge relevant experience, and ask us for current capacity and qualifications for your contract.

Contractor
Utility Partners of America, LLC, headquartered in Greer, South Carolina
Service
Water meter installation contractor for utilities
What the work covers
Water meter exchange; aMI endpoint installation within the utility’s specification; customer scheduling and access coordination; meter and endpoint identifiers; exceptions and utility-approved closeout records.
Scope and dates
Set out the asset types, territory, program period, utility responsibilities and acceptance criteria in the RFP.
Qualifications to ask for
Current state and work-specific licenses, insurance, bonding, crew training and dated safety figures with their definitions.
Capacity and service levels
Ask for the staffing plan, production assumptions, escalation process and reporting commitments.
References
The programs listed above. Ask us about reference contacts for your procurement.
Contact
Talk to us about an RFP or call (864) 269-2302

How a program runs

Each phase is agreed with the utility. Durations, staffing, service levels and acceptance rules depend on the contract.

  1. Agree the scopeSettle the asset types, service area, responsibilities and acceptance rules before any field work is assigned.
  2. Plan access and routesSet priorities, customer notices, appointment needs and escalation contacts with the utility.
  3. Do the field workWork to the agreed scope and record the asset information the utility needs.
  4. Review exceptions and dataAgree how incomplete work, access problems and records are reviewed with the utility.
  5. Close outReconcile accepted work and flag any follow-up service or maintenance.

Common questions

Straight answers for utility teams. Customers with a question about an appointment should start with their utility.

Does a water AMI program always mean replacing the meter?

No. The utility and the equipment maker decide whether to replace the meter, swap the register or add an endpoint. Each job type needs its own acceptance criteria.

How are customers and access handled?

Agree customer notices, appointments, site access, shut-off responsibilities and escalation with the utility before deployment.

Which finished water meter count does a utility confirm?

Edmond’s March 2024 council packet credits UPA with 25,000 water meter installations, finished in October 2023. Other programs’ totals aren’t UPA’s own counts.

Sources

The public records behind the figures on this page.

Planning a meter or field program?

Tell us the work, the service territory and the timeline. We’ll put you in touch with the people who run that kind of program.