Utility news archive: page 5
Earlier UPA announcements and utility field-service articles, newest first.
Articles
Utility operations
UPA Opens New Customer Service Center to Support Large U.S. Utility
After expanding a current partnership with a large United States-based utility provider, Utility Partners of America (UPA) has opened an additional customer service center near UPA’s Greer, South Carolina headquarters.
Utility operations
Minimizing Damage When You Spring a Leak
Leaky infrastructure causes a loss of about 6 billion gallons of treated water in the United States each day.
Utility operations
Utility Poles: Maintenance or Replacement
Moisture from driving rain, whipping winds, and flash floods are capable of doing a number on material left to the elements.
Utility operations
Scope of Work Contract: How To Create One
In the construction industry, there isn’t a document more crucial to the satisfactory completion of a project than the blueprint.
Safety and field operations
Storm Response Planning: Four Tips
Though prediction modeling has significantly improved with the advent of modern technology, weather forecasting is still the quintessential inexact science.
Utility operations
First-Time Fix Rate Should be a First-Priority KPI
If you’ve ever worked in customer service or spent a few minutes listening to a frustrated customer, you understand how crucial it is to get the job done right the first time.
Utility operations
How UPA Uses Technology to Improve Operations
In the past, consumers have unfairly stigmatized utility companies with labels like “slow-moving,” “inefficient” and “rigid.”
Utility operations
Prioritizing Customer Service Across the Business
No company wants to admit it to occasionally dropping the ball.
Utility operations
Proactive Equipment Checks: A Lifeline for Your Business
New equipment is one of the most expensive line items for businesses in nearly all industries.
Utility operations
SOPs: When to Change Them and How to Make Them Stick
A sailor without a map risks spinning in circles, so, too, does an employee without a standard operating procedure.
Safety and field operations
3 Keys to Lineworker Safety
It’s been said that the lineworkers who install and maintain utility poles are among the toughest and most fearless employees you’ll find in today’s workforce.
Project milestones
UPA Announces New Metering Project for Savannah, GA
After an RFP process, the Purchasing Dept. recommended approval to procure water meter data collection services from Utility Partners of America, which was approved Thursday afternoon by Council.
Utility operations
National Lineman Appreciation Day 2020
This Saturday is National Lineman Appreciation Day.
Safety and field operations
OSHA and Beyond: Keep Employees Safe in the Field
The importance of safety at work reaches an entirely new level when your job exposes you to heavy equipment or high voltage.
Utility operations
Accountability Is Everyone’s Responsibility
They say that character is doing the right thing when no one is watching, and that may never be more appropriate than on a job site.
Safety and field operations
Safety Meetings: Make Them More Meaningful
According to the Electrical Safety Foundation International (ESFI), the median number of days away from work due to electrical injury was 10.
Utility operations
Phishing and Other Dirty Data Tricks
Ask people to describe utility workers, and they’ll likely say things like “essential” and “hard-working.”
Project milestones
Eastern Municipal Water District: AMI Retrofit Project
Utility Partners of America worked on Eastern Municipal Water District’s advanced metering infrastructure retrofit and installation services project.
Safety and field operations
Safe Driving Awareness Month!
UPA rounds out SafeDrivingAwarenessMonth with a SlideShare presentation on Safe Driving!
Safety and field operations
UPA April Safety Campaign: Distracted Driving
UPA launched its April Safety Campaign focused on preventing distractions and maintaining focus while driving.
Metering insights
UPA Selected to Perform AMI Installation Services
UPA selected to perform AMI Installation Services throughout the City Utilities service territory in Springfield, MO.
Safety and field operations
UPA Safety Campaign: January 2018
On January 1, UPA launched its January Safety Campaign.
Utility operations
UPA launches Street, Area & Indoor Lighting Division
UPA launched its Street, Area, and Indoor Lighting Division.
Utility operations
UPA Announces Completion of SMECO Installation Service Project
UPA announces the completion of the installation service project it managed on behalf of Southern Maryland Electric Cooperative (SMECO).
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