Utility news archive: page 4
Earlier UPA announcements and utility field-service articles, newest first.
Articles
Utility operations
Five Tips to Avoid Budget-Busting Scope Creep
When most people think of utilities, they picture industrial-sized pipes, tanks, and machinery.
Safety and field operations
On Board With a Safety Culture? 5 Tips To Make it Stick
A boat with everyone rowing in the same direction is bound to reach a destination faster than one with rowers who aren’t in sync.
Project milestones
How to Draft KPIs for Project Management
Whether we’re talking about sailors in the 1800s or road trippers in 2021, maps are crucial for helping to find your destination.
Utility operations
Corrosion Surveys: Why are they Important?
Visual cues are not enough when it comes to the damage that corrosion can have.
Utility operations
Improve Call Center Operations With These Four Tips
In terms of unpleasant experiences, a trip to the dentist tops the list for most people.
Utility operations
Leak Detection Part Two: Gas
If you’re a regular visitor to our blog, you might have caught part one of our leak detection series focusing on water.
Utility operations
Leak Detection Part One: Water
While there’s much to debate about what the future of utilities looks like, one thing that’s universally clear is this: current infrastructure is aging rapidly.
Utility operations
Basic Asset Management: Benefits of Preventive Maintenance
Utilities like those that supply power, water, and gas for residents and businesses are your prototypical service providers.
Utility operations
Clean Uniforms Create Customer Confidence
The history of work uniforms is a tale nearly as old as time.
Utility operations
Utility Customer Complaints are Serious Business
Warren Buffett, one of the business world’s most successful investors, entrepreneurs, and philanthropists, has never been short on words when it comes to running a business.
Utility operations
5 Reasons Utilities Should Embrace Digital
There once was a time when utility customers had very simple requests.
Utility operations
Customer Engagement Over Customer Service
The utility industry is unique in that a provider may have little to no competition for their services.
Safety and field operations
UPA Safety: Our People and Values
This December 2020 announcement introduced UPA’s safety video.
Utility operations
The Dish on Data Protection
Smart and automated technologies have revolutionized the way we live our lives.
Utility operations
Upgrading Infrastructure is a Smart Decision
The American Society of Civil Engineers (ASCE) is the oldest engineering society in the U.S. that includes the country’s foremost experts on the built environment.
Utility operations
Ready to Fix Your Infrastructure?
The country’s utility infrastructure, the foundation of American livelihood, is a rapidly aging asset.
Project milestones
UPA Announces 200,000 Incident-Free Hours: SoCalGas Project Update
In November 2020, UPA reported 200,000 incident-free hours at the SoCalGas pipe and materials yard it ran in Bakersfield, California.
Utility operations
UPA Line Division: Meet the Team!
This November 2020 announcement introduced the UPA line division team.
Utility operations
Reuse and Recycle: Clean Water Initiatives
“Water covers roughly 70% of the Earth’s surface” is a quirky stat that most people learn at a young age.
Utility operations
“Ask for ID” and Other Ways Utilities Can Help Customers Avoid Fraudsters
It starts innocently enough, usually with a polite knock at the door or a quick greeting outside.
Utility operations
The Big Deal About Backflow Prevention Systems
By now, we all know the drill with those “Exit Only” signs found on roadways and in parking lots.
Utility operations
Smart Cities: Tomorrow’s Technology Today
Imagine you’re dozing off on your couch on a lazy Sunday afternoon when the doorbell rings.
Utility operations
Smart Meters: Boon for Utilities and Their Customers
The usage of data, robotics, and internet-enabled automation have revolutionized our lives.
Project milestones
Project Management: Keeping it Simple
A project without a project manager is a lot like a runaway train without a conductor.
Safety and field operations
Keep Workers Safe with Traffic Incident Management Systems
The average number of car accidents in the U.S. each year is about 6 million.
Utility operations
Improving Grid Coverage in Rural Areas
America’s heartland is best characterized by the peaceful and serene landscapes that envelope it.
Utility operations
Top Tips for Running a Virtual Tailgate Meeting
There’s been some debate over the transmission of COVID-19 and the likelihood of someone contracting the virus from surface exposure.
Utility operations
Utility Customer Satisfaction Improves With Tech
Company executives have historically viewed data analytics and consumer intelligence giant, J.D.
Utility operations
Vet Third-Party Inspections Vendors
In an ideal scenario, the installation of transformers, poles, fire hydrants, and gas utility lines that make up our utility infrastructure would go on without a hitch.
Utility operations
Locating Underground Utilities Prior to Digging: Three Reasons Why
Once utility lines moved from overhead to underground, service reliability improved markedly.
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